top of page

What We Do

Family Promise helps local communities coordinate their compassion to address the root causes of family homelessness. We address the issue holistically, providing prevention services before families reach crisis, shelter and case management when they become homeless, and stabilization programs once they have secured housing to ensure they remain independent. We tap existing local resources to empower families towards economic stability. Families come to us in crisis; we help them rebuild their lives with new skills and ongoing support.


Preventing families from becoming homeless in the first place with Shelter Diversion, Rental Assistance and Transportation programs.

Emergency Shelter

Our Emergency Residential Apartment Program gives families time to locate sustainable housing, employment and health care.  Families receive meals from our partner congregations and are assisted by our Case Managers in both our Geneva and Canandaigua offices.

Want to support Family Promise?

bottom of page