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Our mission is to help families experiencing homelessness and low-income families achieve sustainable independence through a community-based response. 

The Problem

On any given night in 2024, the Department of Social Services provided shelter for 190 homeless individuals, including 23 families. That’s over three times the number of families we housed nightly in 2020. You may not see them, but they are there—staying in hotels and motels across the county. As it stands today, there are zero homeless shelters in Ontario County for families with children.

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Emergency Shelter 

Our Emergency Shelter Program offers shelter to families in Ontario County with at least one child under 18. Eligibility requires passing a background check and being employed or willing to work.

Eviction Prevention

Our Eviction Prevention Program offers one-time rental assistance to families in Ontario County with at least one child under 18 who have received an eviction notice.

Shelter Diversion

Our Shelter Diversion Program provides support with a security deposit or first month's rent for families in Ontario County with at least one child under 18.

​Stabilization Program

Our Stabilization Program offers continued support to families who have completed our Emergency Shelter Program. We help families stay housed through ongoing case management and training programs, including budgeting, landlord-tenant relations, and career development.

Community Outreach Assistance

Our Community Outreach Program connects individuals and families to resources from other agencies when we’re unable to provide direct assistance. This program also offers occasional financial help and distributes essentials like food or necessities to those in need.

Our Programs

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Shelter Campaign

We are raising $5 million to make
family homeless shelters in Ontario County a reality. 

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Our Impact

We are making a difference every day in the lives our fellow community members in Ontario County.

Accounting Documents
Our Financials

Your trust matters. See how we responsibly manage the donations we receive.

Plans & Impact

Come work with us

Family Promise of Ontario County is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status, or any other protected characteristic under applicable law.

Current Job Openings

We’re not hiring at the moment, but please check back soon! Family Promise is always evolving, and new opportunities may open up. Thank you for your interest in joining our mission.

Case Worker

We’re looking for a compassionate Case Worker with a background in social work to support individuals facing complex challenges. You’ll provide guidance, connect clients to resources, and work closely with partners to help improve lives.


This job is closed on Indeed, if interested please contact us.

Team Hugging

Our Team

The heart of Family Promise of Ontario County lies within our dedicated staff and board, whose collective efforts drive our mission to aid local families facing homelessness. We couldn't do it without their tireless dedication and passion. 

Partners & Sponsors

At Family Promise of Ontario County, our partners and sponsors play a crucial role in our mission to fight homelessness. Their support allows us to provide vital resources and services to families in need.

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Documents and Files

Mail In Donation Form

A form allowing you to mail in a donation to Family Promise.

Food Pantries

List and phone numbers of food pantries located in Ontario County.

Sheltering Families, Building Futures

Our complete case statement for our shelter campaign.

Logos

The complete set of the Family Promise of Ontario County logos for print and web.

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